Healthy Babies, Happy Moms Inc. offers lactation consultations in our patient's homes and our East Greenwich office. Our company is licensed by the Rhode Island Health Department as a Licensed Home Nursing Care Provider and nationally accredited by the Accreditation Commission for Healthcare. All of our Board-Certified Lactation Consultants are also Registered Nurses (RN/IBCLCs). We do our best to see all families within 24 hours of receiving a breastfeeding mother’s call or a pediatrician’s referral. Consults are scheduled one half-hour before a baby is anticipated to eat, so that there is ample time to gain an accurate feeding history. We realize it doesn't always work out that way, which doesn't bother us, but it is nicer for our mothers when we can make that happen!
In-Home Lactation Consultations
We understand that for new moms who are having trouble breastfeeding, in-office appointments can be stressful, or even downright impossible. That’s why our lactation consultants can come to you! Request an in-home consultation below and one of our Board-Certified Lactation Consultants will travel to you to help you with any breastfeeding difficulties and concerns.
“We can’t thank Kathy and the staff of Healthy Babies, Happy Moms enough for their help during the days that followed the birth of our first child. We left the hospital feeling anxious, wondering if our daughter would latch correctly and if my milk would come in. I was terribly discouraged and we made the call to Kathy on Saturday afternoon once we had settled in back at home. To my surprise, she offered to come to our house on Sunday – the next day! From the moment we met Kathy, we felt like we were in good hands. She was supportive and encouraging. With her help, we learned so many things about breastfeeding, most importantly to be patient! It all came together and we are so happy that we didn’t give up when it seemed impossible.”
— Marissa & Ryan Hirschfeld
What to Expect During Your Lactation Consultation
Consults usually last about two to three hours. Our lactation consultants weigh the baby before and after the feeding to get an accurate indication of the infant’s intake. The consultant stays with the mother throughout the entire feeding and makes any recommendations necessary to improve the breastfeeding relationship. They do not leave until the baby is satisfied and all the family’s questions are answered. The pediatrician and/or the referring physician is faxed a report to indicate that we saw one of their patients and to provide our recommendations.
Request a Lactation Consult
If you’d like to schedule an appointment with one of our Board-Certified Lactation Consultants, please call our office at 401-884-8273 or fill out the form below.
For our cancellation policy and insurance coverage, please see below.
On-Going Breastfeeding Support
Our fee includes unlimited phone follow-up with your lactation consultant. If you need a second in-home nursing consultation, depending on your location, the second visit is less expensive. We can always see you at our office at a lower rate. We realize that our fee may be a hardship for some families, and we would never want to discourage a family from seeking help. We have a charity care policy. If you are willing to fill out the required forms and qualify, you can be seen for free. Just let us know and we will do everything we can to work with you and get you taken care of! Please use our Contact Form for more information. To schedule an appointment, PLEASE call our office at 401-884-8273. We require 24 hours’ notice via a phone call when cancelling a consult appointment. Please do not send an email. Families who do not give us 24 hours’ notice will be billed a fee of $50.
Insurance Covered Lactation Consultations
We are currently able to bill Blue Cross Blue Shield of Rhode Island, the Federal Blue Cross Plan, and some out of state BCBS plans directly. If you are a member of an out of state BCBS plan, please view our Out of State BCBS Financial Policy to find out what important questions to ask your insurance company. We also have a Credit Card on File Policy with some frequently asked questions.
In order to have us bill your insurance plan for our lactation consult, we need to have a prescription from your obstetrician or your baby’s pediatrician. Please contact the doctor, let them know why you need to see us, and ask them to fax a prescription to us at 401-884-5541.
Although some insurance companies do not cover in-home consultations, please contact your insurer directly to see what lactation benefits they provide. Sometimes, you can be reimbursed for lactation costs after you have paid HBHM Inc. If you have a Flexible Spending Account for Health Care, they typically reimburse you for our consults and for breast pump rentals and purchases. We are happy to provide you with documentation you may need for reimbursement from your insurer or FSA. You can always use your FSA credit card for any of our products or services.
Here is some reimbursement information regarding other insurance plans:
Harvard Pilgrim reimburses their subscribers 100% for our lactation consults.
Tufts reimburses their subscribers 100% for our lactation consults.
Some United plans reimburse their subscribers if they are seen within the first week after birth. Please call your customer service number to confirm your coverage.
In each situation, you pay HBHM Inc. and then we provide you with the documentation you need for reimbursement. Please view our Financial Policy and our Credit Card on File Policy for more information.
*Please note that the unlimited phone follow-up for the lactation consult is only for the child for whom you received the consult, and not subsequent children. Thank you for your understanding!
For mothers outside of Rhode Island who lack access to an IBCLC, Healthy Babies, Happy Moms Inc. offers virtual lactation consults. For more information, click here.
Customer Comments and Testimonials